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If you do not agree with a decision that we've made in relation to an application for victims support under the Victims Rights and Support Act 2013, you can apply for an internal review.
An internal review is a fresh look at a decision made by a delegate of the Commissioner of Victims Rights. It is undertaken by a different person than the one who made the original decision. This process is an opportunity for you to give us more information or evidence to support your request for victims support.
You may request an internal review in relation to your application for:
The internal review can involve a review of the entire decision or be limited to a particular aspect of the decision, such as a decision in relation to a specific support type or expense.
You have 90 days from the day after you were notified of the decision to apply for an internal review. You need to provide all supporting documents and information you want considered as part of the review within this 90 day period.
Please fill out the internal review form (PDF, 697.4 KB).
As part of your application, you can let us know:
Please send your completed internal review application to us by:
We’ll write to you by email or post to let you know that we have received your request.
We will commence an internal review after we get confirmation that all evidence has been provided or when the 90 day period ends, whichever comes first. We will notify you of the outcome within 42 days of this commencement date.
If you disagree with the internal review decision in relation to your application for a Recognition Payment, you may lodge an appeal with the NSW Civil and Administrative Tribunal (NCAT). You need to do this within 28 days from the date you are notified of the internal review decision. NCAT are unable to consider applications in relation to counselling or financial assistance.
29 Nov 2023
We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future.
Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.
You can access our apology to the Stolen Generations.