Victims Services

Victims Access Line 1800 633 063, Aboriginal Contact Line 1800 019 123 (Monday-Friday, 9am-5pm)

Supporting your client’s application

If you have a client who is a victim of violent crime, they may be eligible for financial assistance under the Victims Support Scheme. See Eligibility criteria to find out what your client can apply for.

How do they apply?

To receive support under the Victims Support Scheme your client needs to fill out the relevant application form and provide supporting documentation.

How can I support my client with their application?

The table below shows the information we need from your client for each of the support types under the Victims Support Scheme. It also shows how you can use our templates to support their application.

Counselling


Information we need from your client


Financial assistance for immediate needs


Information we need from your client

  • Application form, INSP claim form (PDF , 277.9 KB) and Government - issued ID
  • *Police or another government/government-funded organisation, or medical report
  • Tax invoices, receipts or treatment plans

Template you can use to support their application: 

1. Government-funded organisation report (PDF , 99.4 KB) or Certificate of injury (PDF , 691.2 KB)

Who fills this out?

Government or government-funded organisation, a medical practitioner, or other health professional.

2. Expense form  (PDF , 104.2 KB)

Who fills this out?

The client, but you can help them to fill it out. 


Financial assistance for economic loss


Information we need from your client

  • Application form and Government - issued ID
  • *Police or another government/government-funded organisation
  • Medical, dental or counselling report
  • Tax invoices, receipts, treatment plans, and/or Certificate of earnings (PDF , 57.3 KB)


Template you can use to support their application: 

1. Government-funded organisation report  (PDF , 99.4 KB)

Who fills this out?

Government or government-funded organisation

2. Certificate of injury (PDF , 691.2 KB)

Who fills this out?

A medical practitioner or other health professional

3. Expense form (PDF , 104.2 KB)

Who fills this out?

The client, but you can help them to fill it out. 

4. Certificate of earnings  (PDF , 57.3 KB)

Who fills this out?

The client’s employer or their accountant (if they are self-employed)


Recognition payment


Information we need from your client

  • Application form and Government - issued ID
  • *Police or another government/government-funded organisation
  • Medical, dental or counselling report


Template you can use to support their application: 

1. Government-funded organisation report (PDF , 99.4 KB)

Who fills this out?

Government or government-funded organisation

2. Certificate of injury (PDF , 691.2 KB)

Who fills this out?

A medical practitioner or other health professional

*Note: for violent crimes reported to the police, no police report is needed – information can be provided in the application form instead.

Further information 

Read How to collect information to support your application (PDF , 62.6 KB)

You can also visit the Victims Support Scheme.  

If you or your client would like any further advice, you can Contact us.

Last updated:

06 Sep 2021

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