Victims Services

Victims Access Line 1800 633 063, Aboriginal Contact Line 1800 019 123 (Monday-Friday, 9am-5pm)

Become an approved counsellor

If you are a current approved counsellor, you can access resources and update your details through the Approved Counsellor Portal  (VS Connect). 

Victims Services welcomes applications from suitably qualified persons to become an approved counsellor under the Victims Support Scheme.  The Scheme provides counselling to victims of violent crime who often have complex trauma symptoms.

To be considered, you will:

  • have tertiary qualifications in psychiatry, psychology, social work or other discipline relevant to the provision of counselling services
  • be a member of one of the following:

        -    Royal Australian and New Zealand College of Psychiatrists 

        -    Australian Association of Social Workers 

OR be registered as one of the following:

        -   a psychologist with the Australian Health Practitioner Regulation Authority

        -   a level 3 or 4 member of the Australian Counselling Association 

        -   a clinical member of the Psychotherapy and Counselling Federation of  Australia 

  • demonstrate a minimum of 3 years’ experience as a fully registered provider of clinical services in your profession
  • carry indemnity insurance
  • have a current Working with Children Check clearance
  • have a current National Police Check.

To apply, you must complete the online application form for approved counsellors and provide:

  • A curriculum vitae/resume
  • Two written references
  • Evidence of a current Working with Children Check
  • Certified copy of a National Police Check (within past 12 months)
  • Copy of driver’s licence or passport.

Online application forms are compatible with Google Chrome, Mozilla Firefox and Internet Explorer 11 or greater. 

Approved counsellors are subject to operating guidelines that can be accessed as part of the application process.

Contact us

Further information may be obtained by contacting us. 


1800 633 063


Last updated:

30 Jan 2023

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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. 

Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.

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