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Victims Access Line (Monday-Friday, 9am-5pm) 1800 633 063
New South Wales has a
Charter of Victims Rights, which aims to protect and promote your rights if you are a victim of crime. The Charter is about how you should be treated and assisted if you are a victim of crime.
On 7 December 2010 , the people who must abide by the Charter has been extended from people who work in government departments to non-government agencies and contractors funded by the state who provide support services to victims of crime.
The Charter says victims have a right to:
be treated with courtesy, compassion and respect
be told about and to access welfare, health and counselling services
privacy and protection
be told about legal processes within the criminal justice system.
Victims Services provides information about the Charter and areas relating to the victims rights.
If you think your rights are not being met, contact the service you are dealing with first. If the matter cannot be resolved,contact Victims Services:
Phone: 1800 633 063Email: