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Victims Access Line (Monday-Friday, 9am-5pm) 1800 633 063

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Information for Approved Counsellors

Flexible service delivery for clients

Victims Services works with clients and Approved Counsellors to ensure flexible and responsive services are available to clients with varying needs.

While clients are attending counselling, they may also be working through their justice journey and may request support from Approved Counsellors with various facets of this journey, such as debriefing after contact with Police and other agencies in relation to the crime, or to help prepare a Victims Impact Statement, or to provide support at court. Some clients may require telephone/online counselling for a brief period, particularly where the client's lifestyle may be in a period of transition, or those in rural or remote areas.

Court support available for clients:

In the District Court the Witness Assistance Service can help.

Other court support services include:

Mission Australia Court Support Services:
Victims & Witnesses of Crime Court Support
Women's Domestic Violence Court Advocacy Service

Information on the court process can be located through the Justice Journey

For more information on victims impact statements see:

Victims Services - VIS guide (PDF, 150Kb)
ODPP - Victim impact statements (webpage)

If no appropriate referral can be made and you wish to provide court support, please contact the Approved Counselling Programs team at VS_Counselling@dcj.nsw.gov.au

Change of your details

Approved Counsellors must notify Victims Services if there is a change to their practice location, contact information and availability. Please use the form below:

Change of details form

Become an Approved Counsellor

Victims Services is currently not accepting applications for new counsellors. Please refer back to the website in late April 2021 for an update. 

Contact us

Further information may be obtained by contacting Victims Services and asking to speak with the Approved Counselling Programs Team:
Phone: 1800 633 063
Email: VS_Counselling@dcj.nsw.gov.au