Learn how our essential services will continue to operate as we respond 'Together against COVID-19'.
Victims Access Line (Monday-Friday, 9am-5pm) 1800 633 063
You will be treated with courtesy, compassion, cultural sensitivity and respect for your rights and dignity.
You will be told as soon as possible about the different services that can help you, including counselling and legal services
If you need medical, counselling, and legal help you will be able to get it if it is available.
If you ask, you will be told about how the police investigation is going. But in some cases there may be some things the police can't tell you.
Prosecution is about taking the accused to court for the crime. This is done by the police, or, in serious cases, the Director of Public Prosecutions.
If you have to give evidence as a witness in a trial you will be told about how the trial works and what you have to do.
While your case is in court you will be protected from contact with the accused and defence witnesses.
You can keep your address and phone numbers private unless the court says otherwise.
You do not have to go to any committal hearing (like a mini trial) or other court business before the trial unless the court says you must.
If the police or prosecution took any of your property or goods as evidence you have the right to get it back as soon as possible.
If the accused applies for bail and you are worried about your safety, tell the police or the prosecution.
You will be told about any special bail conditions the accused is given, which are meant to protect you or your family, like a condition which says the accused must not contact you.
If you were the victim of sexual assault or other serious assault you will be told if the accused gets bail or not.
In some cases you may be able to tell the court about how the crime has affected you and you will be given support to do this. This is called giving a 'victim impact statement'.
If the offender is in custody, you can be told if the offender is going to be released from custody soon, has escaped custody or is on day release.
You can have a say if your offender applies for parole.
If you have been injured as a result of serious personal violence offence, you may be eligible for financial assistance under the Victims Support Scheme.
You can make a complaint if you think your rights under the Charter have not been met. You can ask for information about how to do this.
Helps victims of crime understand their rights as described in the Charter of Victims Rights, how it relates to the Code of Practice and to know what to expect from service providers.
Information about investigation of the crime (PDF 60Kb) (2pp sheet)
Explains Charter Right 4: A victim will, on request, be informed of the progress of the investigation of the crime, unless the disclosure might jeopardise the investigation. In that case, the victim will be informed accordingly.
Jointly produced by Victims Services and NSW Police Force, the sheet assists victims to find out about the progress of the investigation of the crime. It explains:
The process for investigation
Who is involved in the investigation
Who a victim should contact
How long an investigation generally lasts
Other assistance available from the police
Return of property held by the State (PDF 60Kb) (2pp sheet)
Explains Charter Right 10: If any property of a victim is held by the State for the purpose of investigation or evidence, the inconvenience to the victim will be minimised and the property returned promptly.
Under this Charter Right victims have the right to reclaim their property held by the State once the property is no longer required for investigation or evidence.