Learn how our essential services will continue to operate as we respond 'Together against COVID-19'.
Victims Access Line (Monday-Friday, 9am-5pm) 1800 633 063
The following information will help you understand your rights under the Charter of Victims Rights and how you can access them.
In this page:
Victims of crime in New South Wales have a Charter of Victims Rights (the Charter) to protect and promote their rights.
Charter of Victims Rights outlines 18 rights for victims of crime in NSW including their rights to:
For more information and a copy of the Charter of Victims Rights, see the
Charter of Victims Rights page and the
What does the Charter mean for victims page.
Depending on the victim's situation and whether the crime involved violence or threat of violence, the victim may have the right to:
If you believe that a NSW Government or non-government agency or contractor (excluding private legal officers and medical practitioners) funded to provide services to victims of crime has not acted in accordance with the Charter of Victims Rights, you are entitled to make a complaint.
For more information, see the
Charter Complaints page.
Victims Services has a number of different publications available in relation to Victims Rights including brochures, information sheets and booklets.
For access to these publications, see the Publications - Victims Rights page.
If you have been a victim of crime outside NSW, you can contact the relevant victim support organisation who will advise you about eligible support.
For a list of relevant organisations, see the
Victims support and services outside of NSW page.