Victims Rights      

The following information will help you understand your rights under the Charter of Victims Rights and how you can access them. 

In this page:


    Charter of Victims Rights

    Victims of crime in New South Wales have a Charter of Victims Rights (the Charter) to protect and promote their rights.

    The Charter of Victims Rights outlines 18 rights for victims of crime in NSW including their rights to:

    • be treated with courtesy, compassion and respect
    • information about, and access to, welfare, health, counselling and legal services, where available
    • information about the investigation and prosecution of the offender
    • protection from the offender and protection of privacy.

    For more information and a copy of the Charter of Victims Rights, see the Charter of Victims Rights page and the What does the Charter mean for victims page.

    Other Victims Rights

    Depending on the victim's situation and whether the crime involved violence or threat of violence, the victim may have the right to:

    NSW Code of Practice

    The NSW Code of Practice for the Charter of Victims Rights has been developed to support and guide the implementation of the Charter. It aims to provide victims of crime with a better understanding of what to expect from service providers and details complaints procedures if a victim of crime believes that a Charter right has been breached.

    For more information and a copy of the NSW Code of Practice, see The NSW Code of Practice page.

    Charter Complaints

    If you believe that a NSW Government or non-government agency or contractor (excluding private legal officers and medical practitioners) funded to provide services to victims of crime has not acted in accordance with the Charter of Victims Rights, you are entitled to make a complaint.

    For more information, see the Charter Complaints page.

    Victims Rights Publications

    Victims Services has a number of different publications available in relation to Victims Rights including brochures, information sheets, booklets and posters.

    For access to these publications, see the Publications - Victims Rights page.

    Services for victims outside NSW

    If you have been a victim of crime outside NSW, you can contact the relevant victim support organisation who will advise you about eligible support.

    For a list of relevant organisations, see the Victims support and services outside of NSW page.