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Victims Access Line (Monday-Friday, 9am-5pm) 1800 633 063
The NSW Government recognises that being a victim of crime can be a difficult experience. If you are a recent victim and wish to speak to someone, you can start by going to
'Help and Support'.
Our Justice Journey material helps victims navigate their way through the justice process by providing information and guidance from the time they become a victim until after the court process has finished.
The journey covers six stages:
Details how to report a crime and give a statement to police;
Covers the role of police in investigating a crime including identifying perpetrators and information on arrest;
Helps victims plan their day at court, decide what to wear and access court support services;
Explains the roles and responsibilities of a witness including how to give evidence and victim impact statements;
Includes information about appeals, access to court documents, counselling and support.
Detailed Justice Journey information can be found in the Justice Journey videos which are also available on the
JusticeNSW YouTube channel and on
You can also download our
free Justice Journey mobile app which has been designed to help reduce the trauma and stress often experienced by victims involved in the criminal justice system.
free Justice Journey app can now be downloaded from these sites:
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Help and support contacts
Safety and protection
Victims of specific crimes
Victims with specific needs
The criminal justice system