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Victims Access Line 1800 633 063 Aboriginal Contact Line 1800 019 123 (Monday-Friday, 9am-5pm)

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Financial assistance immediate needs


Who is eligible?

If you are a primary victim of an act of violence that occurred in NSW you may be eligible to apply for support in relation to expenses that are urgently needed to secure your safety, health and wellbeing.

What can I claim for?

The types of expenses that you might be able to claim include:

  • Relocation expenses - bonds, removalists and accommodation costs
  • Security - changing locks, fitting alarms and screens
  • Urgent medical and dental treatment

How much will I get?

The expenses or treatments claimed must be as a direct result of the act of violence and are available up to $5000.

Only net expenses are payable and Medicare, health fund or other rebates will be deducted. If it appears that Medicare or other rebates are payable and no advice is received to the contrary, an estimated 75% will be deducted from the expenses claimed.

What do I need to provide in support of my claim?

To support the application, you need to provide (1) one form of evidence such as a police OR medical report.  Alternatively you can ask Victims Services to assist you with this.

Before an application can be considered for payment you will need to provide receipts, quotes, invoices etc in support of any claim for financial assistance. All receipts/tax invoices should be in the name of the applicant.

How long do I have to claim?

An application for immediate financial assistance should be lodged within two years of the act of violence.

Where can I get help with my claim?

If you need assistance, you can contact the Victims Access Line on 1800 633 063 to be allocated a Support Coordinator who will help you with your claim and getting evidence.

For further information about the other types of support available and eligibility, please call the Victims Access Line on 1800 633 063.

If it is an emergency, or you need counselling or advice please call the Victims Access Line on 1800 633 063.