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Victims Support Package


    What is the Victims Support Package?

    ‘Victims support’ describes the package of counselling services, financial support and recognition payment available to victims of violent crime in New South Wales through the Victims Rights and Support Act 2013 (‘the Act’).

    The complete victims support package consists of:

    Counselling

    • 22 hours of free counselling and more if needed.

    For more information see the Counselling page.

    Financial Support

    • Financial assistance for immediate needs (up to $5000) for expenses incurred urgently to secure the victim’s safety, health and well being. 
    • Financial assistance for economic losses, including out of pocket expenses, loss of actual earnings, medical and dental expenses, justice-related expenses, and assistance relating to the loss of or damage to personal effects such as clothing.

    For more information see the Financial Support page.

    Recognition payment

    • Fixed payments of $1,500 to $15,000 to recognise the trauma caused to the victim and the offence or offences committed against them.

    For more information see the Recognition Payment page.

    Who can apply for Victims Support?

    The package of counselling, financial support and recognition payment that makes up victims support is available to victims of violent crime in New South Wales.

    The types of victims that are eligible for victims support are:

    • Primary victims
    • Secondary victims
    • Family victims
    • A parent, step-parent or guardian of a child primary victim
    • A third party (in relation to a primary homicide victim only)

    For more information, see the Who can apply for victims support page.

    Time Limits

    The general time limit for financial support and recognition payment eligibility is two years after the act of violence. 

    However there are exceptions and extensions, depending on the time between the occurrence of the act of violence and lodgement of the application; the type of victim; the age of victim at the time of lodgement, or at the time the act of violence occurred; and the type of offence committed against the victim.

    For more information, see the Time Limits page.

    Factors that may affect eligibility for victims support

    Eligibility for victims support is affected by criteria specifically addressed in the legislation.

    This includes:

    • The person has been paid, or is entitled to be paid compensation awarded by a court, in respect of the act of violence.
    • If that act took the form of, or the injury arose as a consequence of, a motor vehicle accident within the meaning of the Motor Accidents Compensation Act 1999 (NSW).
    • The act occurred while the person was engaged in behaviour constituting an offence.
    • The act of violence occurred while the person was imprisoned as a convicted inmate within the meaning of the Crimes (Administration of Sentences) Act 1999 (NSW). Some exceptions apply. 
    • Other circumstances in which approval of victims support to an otherwise eligible applicant can be adversely affected relate to matters under section 44 of the Act.

    For more information, see the Factors that may affect eligibility for victims support page.

    What documents are needed to receive Victims Support?

    To request victims support, a completed application form must be lodged with Victims Services. Certain documentary evidence is also required for financial support and recognition payment to be approved.

    For more information, see What documents are needed to receive victims support page.

    How to Apply for Victims Support

    To request victims support, a completed application form must be lodged with Victims Services.

    You may apply for financial support by completing the online form below. Please remember to save your form before pressing the submit button.

    Online application for victims support

    For more information, see the How to apply for victims support page.