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Victims Access Line (Monday-Friday, 9am-5pm) 1800 633 063

Quick Exit

​What documents are needed to receive Victims Support?


To help us process your application, please make sure you carefully fill out the application form and submit it with a copy of a current government issued ID (for example, a driver's license, passport, Medicare card, or a card issued by Centrelink). If you do not include ID, we may not accept your application.

You also need to send us more information depending on the help you are applying for. This is detailed in the table below.

Victims support claimed

Evidence required

Counselling

Application form

Government issued ID

Financial assistance for immediate needs

Application form

Government issued ID

Police* or government/government-funded organisation, or a medical report that provides details about what happened, and shows how the violent crime has affected you (not required for family victims)

Copies of tax invoices, receipts or treatment plans of costs you are claiming

A description of how each cost relates directly to the violent crime

Financial assistance for economic loss

Application form

Government issued ID

Police* or government/government-funded organisation report that provides details about what happened (not required family victims)

Medical, dental or counselling reports that show how the violent crime has affected you (not required for family victims)

Copies of tax invoices, receipts or treatment plans of costs you are claiming

A description of how each cost relates directly to the violent crime

Information about your earnings (if claiming lost income)

Recognition payment

Application form

Government issued ID

Police* or government/government funded report that provides details about what happened (not required for family victims).

Medical, dental or counselling reports that show how the violent crime has affected you (not required for family victims).


*If the violent crime was reported to Police, you do not need to send us a Police Report - just provide as much information as you can in the application form.

Please also note the following:
  • Family victims are not required to establish that they have suffered an injury, however must be able to verify their relationship to the deceased primary victim.
  • Family victims are not eligible for all types of financial assistance for economic loss (see Who can apply)
  • If you are applying for financial assistance for economic loss and/or a recognition payment, make sure you send us medical, dental or counselling reports that show how the violent crime has affected you. We cannot assess your claim until your reports are received. If you do not give us your reports within 12 months of lodging your application, your claim will be closed.