Learn how our essential services will continue to operate as we respond 'Together against COVID-19'.
Victims Access Line 1800 633 063
Aboriginal Contact Line 1800 019 123 (Monday-Friday, 9am-5pm)
Victims Services works with clients and Approved Counsellors to ensure flexible and responsive services are available to clients with varying needs.
While clients are attending counselling, they may also be working through their justice journey and may request support from Approved Counsellors with various facets of this journey, such as debriefing after contact with Police and other agencies in relation to the crime, or to help prepare a Victims Impact Statement, or to provide support at court. Some clients may require telephone/online counselling for a brief period, particularly where the client's lifestyle may be in a period of transition, or those in rural or remote areas.
In the District Court the Witness Assistance Service can help.
Other court support services include:
Mission Australia Court Support Services:Victims & Witnesses of Crime Court SupportWomen's Domestic Violence Court Advocacy Service
Information on the court process can be located through the Justice Journey
For more information on victims impact statements see:
Victims Services - VIS guide (PDF, 150Kb)ODPP - Victim impact statements (webpage)
If no appropriate referral can be made and you wish to provide court support, please contact the Approved Counselling Programs team at VS_Counselling@dcj.nsw.gov.au
Victims Services welcomes applications from suitably qualified persons to become an approved counsellor under the Victims Support Scheme. The Scheme provides counselling to victims of violent crime who often have complex trauma symptoms.
To be considered, you will:
be registered as one of the following:
To apply, you must complete the online Application form for Approved Counsellors.
Approved counsellors are subject to operating guidelines that can be accessed as part of the application process.
Further information may be obtained by contacting Victims Services and asking to speak with the Approved Counselling Programs Team:Phone: 1800 633 063Email: VS_Counselling@dcj.nsw.gov.au