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Victims Access Line 1800 633 063 Aboriginal Contact Line 1800 019 123 (Monday-Friday, 9am-5pm)

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Information for Approved Counsellors

Flexible service delivery for clients

Victims Services works with clients and Approved Counsellors to ensure flexible and responsive services are available to clients with varying needs.

While clients are attending counselling, they may also be working through their justice journey and may request support from Approved Counsellors with various facets of this journey, such as debriefing after contact with Police and other agencies in relation to the crime, or to help prepare a Victims Impact Statement. Some clients may require telephone/online counselling for a brief period, particularly where the client's lifestyle may be in a period of transition, or those in rural or remote areas.

Court support available for clients:

In the District Court the Witness Assistance Service can help.

Other court support services include:

Mission Australia Court Support Services:
Victims & Witnesses of Crime Court Support
Women's Domestic Violence Court Advocacy Service

Information on the court process can be located through the Justice Journey

For more information on victims impact statements see:

Victims Services - VIS guide (PDF, 150Kb)
ODPP - Victim impact statements (webpage)

If no appropriate referral can be made and you wish to provide court support, please contact the Approved Counselling Programs team at VS_Counselling@dcj.nsw.gov.au

Become an Approved Counsellor

Victims Services welcomes applications from suitably qualified persons to become an approved counsellor under the Victims Support Scheme.  The Scheme provides counselling to victims of violent crime who often have complex trauma symptoms.

To be considered, you will:

  • have tertiary qualifications in psychiatry, psychology, social work or other discipline relevant to the provision of counselling services
  • be a member of one of the following:
    • Royal Australian and New Zealand College of Psychiatrists (RANZCP)
    • Australian Association of Social Workers (AASW)


be registered as one of the following:

    • a psychologist with the Australian Health Practitioner Regulation Authority (AHPRA)
    • a level 3 or 4 member of the Australian Counselling Association (ACA)
    • a clinical member of the Psychotherapy and Counselling Federation of Australia (PACFA)
  • demonstrate a minimum of 3 years' experience as a registered provider of clinical services in your profession
  • carry indemnity insurance
  • have a current Working with Children Check clearance
  • have a National Police Check completed within the last 12 months

To apply, you must complete the online Application form for Approved Counsellors.

Approved counsellors are subject to operating guidelines that can be accessed as part of the application process.

Contact us

Further information may be obtained by contacting Victims Services and asking to speak with the Approved Counselling Programs Team:
Phone: 1800 633 063
Email: VS_Counselling@dcj.nsw.gov.au