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Victims Access Line 1800 633 063 Aboriginal Contact Line 1800 019 123 (Monday-Friday, 9am-5pm)

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How to find an Approved Counsellor     

Victims Services maintains a list of counsellors who provide counselling to Victims Services clients. These counsellors are known as Approved Counsellors.

To become an Approved Counsellor, they must meet a number of criteria including having relevant training and at least three years' experience working with victims of crime. Approved Counsellors must provide professional services in line with agreed standards. These standards are outlined in the Operating Guidelines for Approved Counsellors (PDF, 670 Kb)

Use the search function on the list of Approved Counsellors to find a counsellor that suits you. You can search for counsellors in your suburb or surrounding suburbs. You can also find counsellors who offer phone counselling if there is no one available in your area. If you want to know more about the counsellor and the service they offer you can contact them for more information.

If you are having trouble using the list or you can't find a counsellor you can contact us for help. If you have special requirements, for example, you need certain access requirements or are looking for counselling for a child young person, contact us to discuss your requirements further.