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Victims Access Line (Monday-Friday, 9am-5pm) 1800 633 063

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Feedback about counselling

Victims Services values your feedback, suggestions and comments regarding your experiences with Approved Counsellors.

Complaints about Approved Counsellors are coordinated by the Coordinator, Approved Counselling Programs. You may submit a complaint in writing to the:

The Coordinator, Approved Counselling Programs 
Victims Services
Locked Bag 5118

Or you can discuss your concerns by contacting the Coordinator:

Phone 1800 633 063
Email vs@dcj.nsw.gov.au (Attention: Approved Counselling Programs)

You may also provide verbal feedback through a Client Service Officer.