Learn how our essential services will continue to operate as we respond 'Together against COVID-19'.

Victims Access Line (Monday-Friday, 9am-5pm) 1800 633 063

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About us

What is Victims Services?

Victims Services, within the Department of Communities and Justice, administers the Victims Rights and Support Act 2013. We provide access to counselling and financial assistance to victims of violent crime in NSW under the Victims Support Scheme, promote the Charter of Victims Rights and deliver related programs.

What services do we provide?

Victims Access Line

The Victims Access Line or VAL is the single entry point for victims of crime in New South Wales to access services.

You can call the Victims Access Line on 1800 633 063 or for more information you can visit our contact us page.

Counselling

Victims Services may be able to assist you with free counselling if you are a victim of crime. For more information visit our counselling page.

Financial Support

Victims Services may be able to assist with financial support if you are a victim of crime. For more information visit our financial support page.

Families and Friends of Missing Persons Unit (FFMPU)

The Families and Friends of Missing Persons Unit provide counselling and support to families and friends of missing people. For more information visit our FFMPU page.