Justice Home > Victims Services

Learn how our essential services will continue to operate as we respond 'Together against COVID-19'.

Victims Access Line (Monday-Friday, 9am-5pm) 1800 633 063

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Contact Us ​

By phone:

Victims Access Line (VAL)

The Victims Access Line or VAL is the single entry point for victims of crime in NSW to access services.

Victims Access Line: 1800 633 063
Aboriginal Contact Line: 1800 019 123
Business hours: 9am to 5pm, Monday to Friday (excluding public holidays)

National Relay Service (NRS)

If you are deaf, hard of hearing or have a speech impairment, you can contact us through the National Relay Service. Ask for Victims Services on 1800 633 063.

Teletypewriter/voice calls: 133 677
Speak & Listen: 1300 555 727
Website: relayservice.gov.au/making-a-call/

Translating and Interpreting Service (TIS)

If you require an interpreter, you can call the Translating and Interpreting Service:

Phone: 131 450
Website: www.tisnational.gov.au/

In person: 

You can visit the Victims Services office at:

Level 1, Justice Precinct Offices
160 Marsden Street

Business Hours: 9am to 5pm, Monday to Friday (excluding public holidays).

By email:

Email: vs@justice.nsw.gov.au

By post:

Commissioner of Victims Rights
Victims Services
Locked Bag 5118

Families and Friends of Missing Persons Unit (FFMPU)

Freecall: 1800 633 063
Email: ffmpu@justice.nsw.gov.au 
Website: www.missingpersons.justice.nsw.gov.au