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Learn how our essential services will continue to operate as we respond 'Together against COVID-19'.

Victims Access Line (Monday-Friday, 9am-5pm) 1800 633 063

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Victims Services


Applying for an internal review from 14 December 2020

An internal review is a fresh look at a decision made by a delegate of the Commissioner.

If you disagree with the decision you have received about an application for victims support, you can ask Victims Services to review the decision.

We have revised our forms to clarify the requirements for applying for an internal review.

To complete or download the internal review application form, go to our forms page, or contact us.

Applying for victims support from 1 July 2020

Victims Services helps people who are victims of violent crime in NSW with information and referrals. You can access support under the Victims Support Scheme, including:

  • Counselling
  • Financial assistance for immediate needs
  • Financial assistance for economic loss
  • Recognition payment

You can find out more about who can apply, how to apply and what support is available in the Victims Support Scheme Quick guide.

The Victims Support Scheme Detailed guide will help you to find out more about what you will need to apply, or call us and we can help you.

There's also more information on the Victims Support Scheme page on our website.

To fill out or download application forms go to our forms page, or contact us.

24 March 2020 – Update to Service Provision

COVID-19 (coronavirus) has impacted various services across the Department and Victims Services has made some changes to the way we operate.

You can still contact us Monday-Friday, from 9am to 5 pm and you can also continue to lodge online forms for victims support.

We continue to operate our phone lines and are limiting face-to-face contact. Our counter in Parramatta will be closed until further notice in an effort to reduce risk of infection.

We appreciate your understanding during this time.