Justice Home > Victims services & support > Help for victims of sexual assault

Contact numbers: Information, referral and support      

If you or someone you care for has experienced sexual assault, then help is available. In addition, many of these services have staff trained in these specific areas:

    24 hour contact numbers

    In an emergency phone 000 or your local police station. Otherwise you can phone your local sexual assault service.

    In a non-emergency you can contact the NSW Police Force Customer Assistance Unit 13 14 44

    NSW Rape Crisis 1800 424 017

    NSW Rape Crisis online counselling www.nswrapecrisis.com.au

    Child Protection Helpline 13 21 11

    Lifeline 13 11 14

    Youthline (02) 9951 5522

    Other important contacts

    If you are:

    • an adult sexual assault victim
      You can contact your local Sexual Assault Service, based in your Area Health Service, for help with crisis counselling as well as medical and ongoing counselling needs, help in reporting a sexual assault to the police and preparing for any court hearings or making a victim impact statement. These services are free and confidential.
    • an adult who was sexually abused as a child,
      You can talk with staff from different agencies such as a Sexual Assault Service, a Community Health Centre, or the Victims Services website.
    • a parent, carer, friend or family member of a child sexual assault victim,
      You can also contact their nearest Sexual Assault Service.

    Anyone who has experienced sexual assault can contact the NSW Rape Crisis Centre, a state-wide 24 hour telephone crisis, support and referral service:
    Phone: 1800 424 017

    Rape Crisis also offers a 24hr on-line counselling service.

    Victims of sexual assault or any other violent crime in NSW can receive free face-to-face counselling from experienced counsellors through the Victims Services' Approved Counselling Service.  Call the Victims Access Line on 1800 633 063.

    Victims Services also runs a confidential enquiry line for Aboriginal or Torres Strait Islander victims of violent crime (such as family violence or sexual assault) in NSW. Call the Aboriginal Contact Line 1800 019 123 and ask to speak to the Aboriginal contact officer.

    LawAccess (for legal help)
    Phone: 1300 888 529

    Domestic Violence Advocacy Service:
    Phone: (02) 8745 6999
    Freecall: 1800 810 784

    Witness Assistance Service:
    Phone: (02) 9285 2502
    Freecall: 1800 814 534

    Intellectual Disability Rights Service:
    Phone: (02) 9318 0144
    Freecall 1800 666 611

    Victims Register:
    Phone: (02) 8346 1374

    Alcohol and Drug information Service:
    Phone: (02) 9361 8000
    Freecall: 1800 422 599

    Kids Helpline (24 hour and online counselling):
    Freecall: 1800 551 800

    Contacts for support for children

    Victims of sexual assault or any other violent crime in NSW can receive free face-to-face counselling from experienced counsellors through the Victims Services' Approved Counselling Service. Call the Victims Access Line on 1800 633 063.

             

    Sexual Assault Services (NSW Health)

    Contact your local Sexual Assault Service, based in your Area Health Service, for help with crisis counselling as well as medical and ongoing counselling needs, help in reporting a sexual assault to the police and preparing for any court hearings or making a victim impact statement. These services are free and confidential and are available to males and females.

    • If you are an adult sexual assault victim

    • If you are an adult who was sexually abused as a child

    • If you are a child or young person under the age of 18 years

    • If you are a parent, carer, friend or family of a sexual assault victim.

    Sexual Assault Services are located in Area Health Services across NSW.

    To find a Sexual Assault Service (SAS) nearest you, contact:

    ​Albury SAS ​(02) 6058 1800
    (02) 6058 4584 (24hrs)
    ​Armidale SAS​(02) 6776 9600
    (02) 6776 9716 (24hrs)
    ​Bankstown SAS​(02) 9828 4844
    (02) 9828 3000 (24hrs)
    ​Bathurst SAS ​(02) 6330 5677
    (02) 6339 5217 (24hrs)
    ​Bega Valley SAS(​02) 6492 9620
    (02) 6492 4416 (24hrs)
    ​Blacktown/Mt Druitt SAS​(02) 9881 8700
    (02) 9845 5555 (24hrs adults)
    (02) 9845 0000(24hrs child)
    ​Bourke SAS​(02) 6870 8899
    (02) 6870 8888 (24hrs)
    ​Broken Hill SAS​(08) 8080 1554
    (08) 8080 1333 (24hrs)
    ​Child Protection Unit
    Sydney Children's Hospital, Randwick
    ​(02) 9382 1412
    (02) 9382 1111 (24hrs)
    ​Clarence Valley SAS​(02) 6640 2402
    (02) 6621 8000 (24hrs)
    ​Coffs Harbour SAS​(02) 6656 7200
    (02) 6656 7000 (24hrs)
    ​Cooma SAS​(02) 6340 2356
    (02) 6455 3222 (24hrs)
    ​Coonabarabran SAS​(02) 6842 6404
    (02) 6885 8632 (24hrs)
    ​Coonamble SAS​(02) 6827 1163
    (02) 6827 1150 (24hrs)
    ​Cowra SAS ​(02) 6340 2356
    (02) 6342 1411 (24hrs)
    ​Deniliquin SAS​(03) 5882 2925
    (03) 5882 2800 (24hrs)
    ​Dubbo SAS​(02) 6885 8999
    (02) 6885 8632 (24hrs)
    ​Eastern & Central SAS - Royal Prince Alfred Hospital, Camperdown ​(02) 9515 9040
    (02) 9515 6111 (24hrs)
    ​Eurobodalla SAS​(02) 4474 1561
    (02) 6492 4416 (24hrs)
    ​Forbes SAS ​(02) 6850 2233
    (02) 6393 3000 (24hrs)
    ​Glen Innes SAS​(02) 6739 0100
    (02) 6730 2000 (24hrs)
    ​Gosford SAS (Biala Cottage)​(02) 4320 3175
    (02) 4320 2111 (24hrs)
    ​Goulburn SAS ​(02) 4827 3913
    (02) 4827 3111 (24hrs)
    ​Griffith SAS​(02) 6966 9900
    (02) 6938 6666 (24hrs)
    ​Gunnedah SAS​(02) 6741 8000
    (02) 6741 8031 (24hrs)
    ​Inverell SAS ​(02) 6721 9600
    (02) 6721 9500 (24hrs)
    ​Kempsey SAS​(02) 6562 6066
    (02) 6562 6155 (24hrs)
    Lightning Ridge SAS​(02) 6829 9900
    (02) 6829 9999 (24hrs)
    ​Lismore - Richmond SAS​(02) 6620 2970
    (02) 6621 8000 (24hrs)
    ​Lithgow SAS​(02) 4734 2512
    (02) 4734 2000 (24hrs)
    ​Liverpool/Fairfield SAS​(02) 9828 4844
    (02) 9828 3000 (24hrs)
    ​Lower Hunter SAS​(02) 4931 2000
    (02) 4921 3888 (24hrs)
    ​Macarthur/Bowral SAS​(02) 4633 4100
    (02) 9828 3000 (24hrs)
    ​Moree SAS​(02) 6757 0200
    (02) 6757 0031 (24hrs)
    ​Moruya SAS ​(02) 4474 1561
    (02) 6492 4416 (24hrs)
    ​Mudgee SAS ​(02) 6378 6236
    (02) 6885 8632 (24hrs)
    ​Narrabri SAS​(02) 6799 2000
    (02) 6799 2897 (24hrs)
    ​Nepean SAS​(02) 4734 2512
    (02) 4734 2000 (24hrs)
    ​Newcastle SAS​(02) 4924 6333 (24hrs)
    ​Northern Sydney SAS​(02) 9462 9477 (Adults)
    (02) 9926 7111
    ​Northern Sydney Child Protection Unit (0-16 years)​(02) 9462 6266
    (02) 9926 7111 (24hrs)
    ​Nowra SAS (02) 4423 9211 (24hrs)​
    ​Orange SAS​(02) 6862 3300
    (02) 6393 3000 (24hrs)
    ​Parkes SAS​(02) 6862 1866
    (02) 6339 5311 (24hrs)
    ​Port Macquarie SAS​(02) 6588 2882
    (02) 6581 2000 (24hrs)
    ​Queanbeyan SAS​(02) 6298 9233
    (02) 6298 9211 (24hrs)
    ​Southern Sydney SAS​(02) 9113 2494
    (02) 9113 1111 (24hrs)
    ​Tamworth SAS​(02) 6767 8100
    (02) 6767 7700 (24hrs)
    ​Taree SAS​(02) 6592 9315
    (02) 6592 9111 (24hrs)
    ​Tweed Valley SAS​(07) 5506 7540
    (02) 5506 7416 (24hrs)
    ​Upper Hunter SAS Muswellbrook ​(02) 6542 2725
    (02) 4924 6333 (24hrs)
    ​Wagga Wagga SAS​(02) 6938 6411
    (02) 6938 6666 (24hrs)
    ​Westmead SAS​(02) 9845 7940
    (02) 9845 5555 (24hrs)
    ​Wingecarribee SAS​(02) 4861 8000
    (02) 9828 3000 (24hrs)
    ​Wollongong SAS​(02) 4222 5408
    (02) 4222 5000 (24hrs)
    ​Yass SAS​(02) 6220 2000
    (02) 4827 3111 (24hrs)
    ​Young SAS​​(02) 6382 8700
    (02 8938 6666 (24hrs)
     

    Gay and lesbian services

    In addition to the services listed above:

    Gay and Lesbian Counselling Service (5.30pm-10pm)
    General: (02) 8594 9596
    Freecall: 1800 184 527

    Lesbian only:
    Phone: (02) 8594 9595
    Freecall 1800 144 527

    NSW Police Gay and Lesbian Liaison Officers
    Contact through your local Police Station.

    Gay and Lesbian Anti-violence Project
    Phone: (02) 9206 2116
    Freecall: 1800 063060

    The Gender Centre
    Phone: (02) 9569 2366

    Children, teenagers and young people

    In addition to NSW Health Sexual Assault Services, and the Approved Counselling Service through Victims Services listed above, free and confidential counselling is available from:

    Kids Helpline
    Freecall (except from a mobile phone): 1800 55 1800
    Web: Kids Helpline

    The website has more information on the services provided specifically for young people aged between 5 and 25.

    Children and young people can gain protection from sexual assault by making a report to Family and Community Services' 24-hour Child Protection Helpline:
    Phone: 132 111.

    You can ring from anywhere in NSW for the cost of a local call.

    The Community Services website has further information about contacting Community Services near where you live.

    If you are a child or teenage sexual assault victim, or their non-offending family or carer, you can contact a  Child and Adolescent Sexual Assault Counsellors (CASAC) service close to you.

    Services for people from culturally and linguistically diverse (CALD) backgrounds

    In addition to NSW health Sexual assault services and the Approved Counselling Scheme through Victims Services listed above:

    Community Relations Commission
    Phone: 1300 651 500

    Translating and Interpreter Services (TIS) (24hrs)
    Phone: 131 450

    Transcultural Mental Health
    Phone: 1800 648 911

    Services for Treatment and Rehabilitation of Torture and Trauma Services (STARTTS):
    Phone: (02) 9794 1900

    Services for Aboriginal and Torres Strait Islander people

    In addition to the services listed above, sexual assault services for Aboriginal and Torres Strait Islander people include:

    Aboriginal Women's Legal Centre Contact Line
    Phone: 1800 639 784

    Wirringa Baiya Aboriginal Women's Legal Centre:
    Phone: 1800 686 587

    Aboriginal and Torres Strait Islander Legal Services:
    Web: www.natsils.org.au

    If you wish to talk to the police about a sexual assault, you can ask to speak with an Aboriginal Support Person if there is one available in that command.

    If you are an Aboriginal child or young person or are concerned that a child or young person has been sexually assaulted, you can make a report to Family and Community Services on their Child Protection Helpline:
    Phone: 132 111.

    If you would like to speak to someone in person, you can go your local Community Services Centre where arrangements can be made for you to talk to an Aboriginal Caseworker.

    If you wish to speak to an Aboriginal counsellor in your area, you can contact the Centre for Aboriginal Health about the availability of Aboriginal Family Health Workers, and/or Aboriginal sexual assault workers in your area. NSW health has specially trained counsellors who receive training to respond to the needs of victims of sexual assault.    
    Phone: (02) 9391 9502

    Financial support and counselling is also available. If you are an Aboriginal or Torres Strait Island person who is a victim of crime in NSW, like family violence or sexual assault, you can call Victims Services confidential Aboriginal Contact Line:
    Freecall: 1800 019 123.

    Victims Services has an Aboriginal Contact Officer who can refer you to the best person to help you access information about compensation and/or counselling.

    The Witness Assistance Service of the Office of the Director of Public Prosecutions, has some Aboriginal Witness Assistance Officers, who can assist you if you have to go to court.
    Phone: (02) 9285 2502 
    Freecall: 1800 814 534