Victims of crime in New South Wales have a Charter of Victims Rights (the Charter) to protect and promote their rights. The NSW Government has recently amended the Charter, strengthening the way rights are expressed. An additional right has been added to the Charter - The right to be informed about making a complaint if you think that the Charter has been breached.
Before, the Charter applied only to government agencies. Now it has been made to apply to a wider range of service providers, such as non-government agencies and contractors funded by the State.
To support the Charter of Victims Rights a Code of Practice has been developed that guides the implementation of the Charter.
In coming weeks and months, there will be more information on this website about these changes.
Charter of Victims Rights outlines 18 rights for victims of crime in NSW including their rights to:
Depending on the victim's situation and whether the crime involved violence or threat of violence, the victim may also have the right to:
If you believe that a NSW Government or non-government agency or contractor (excluding private legal officers and medical practitioners) funded to provide services to victims of crime has not acted in accordance with the Charter of Victims Rights,
you are entitled to make a complaint.
Brochures and information sheets regarding the Charter of Victims Rights are on our
Publications page to view or download in your preferred format.
Information about entitlements and services for victims of crime where the offence occurred outside New South Wales.